Book Now
For excellent massage treatments and aromatherapy services, head over to Curationis in Albuquerque, New Mexico. We cater to clients of all ages who are looking to free themselves from body pain and stress.
To make it easier for you to request our services, we have made it possible for you to schedule and prepay for an appointment with us on this page. Reach out to us via phone or email to ask questions about the booking process.
Cancellation/Reschedule Policy
Recognizing that we set aside the scheduled time just for you and have other clients to consider, last-minute cancellations and appointment changes will have charges applied so that we may maintain a smoothly running business.
For individual services in our office, we require 24-hour notice of cancellation or reschedule via phone or email:
Same-day cancellations will be charged 50% of the scheduled service price. If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged the full price for the scheduled service.
In the event that a gift certificate was going to be used for an appointment, that certificate shall be forfeited.
Appointments that are changed on the day of the scheduled appointment shall be accommodated as much as possible. If another appointment time is unavailable, the cancellation policy fees shall apply.
Policies and Procedures
We wish to provide our clients with professional therapeutic massages. The following policies are the guidelines for first-time and returning massage clients of Curationis Massage Clinic.
At Curationis, we understand that hectic schedules and unforeseen circumstances occur in everyone’s life. Events such as last-minute meetings, project deadlines, and traffic conditions are just a few reasons why one might need to consider canceling a massage appointment.
In order to provide a healing and outstanding massage experience to our clients and out of consideration for our therapists’ time, we have adopted the following policies:
Late Arrivals
We understand that traffic, work, and other delays occur. It helps a great deal if you call and let us know if you are running late. We will do our best to accommodate you.
We generally can work within a 5-minute delay. However, if time runs over 5 minutes or more, we will likely have to shorten your session by that amount of time. Full price will be charged for the actual scheduled time.
In return, we will make sure we are on time. If for some reason we are not, we will give you the time back or adjust the price of the session.
Informed Consent and Confidentiality
Prior to each massage session, the treatment plan will be discussed with you. At your first visit with us you will be asked to sign the Treatment Consent Form stating that you have read the information and understand and agree to comply with Curationis’ policies and procedures. Clients who have not visited the clinic for at least a year may again be asked to fill out this form to ensure we have your current medical status and information. We treat all of our clients’ visits and medical/personal information as highly confidential. We will not discuss your session with anyone outside of our staff without your express permission.
Arrival At The Office
Please arrive at least 10 minutes ahead of your scheduled appointment (15 minutes for your first appointment). This allows time to fill out a short intake from.
Giving yourself a little bit of extra time also allows your body and mind to start to transition from an active busy mode to a more relaxed receiving mode, thereby enhancing your massage experience.
Our policy is that the length of your appointment is the amount of hands-on time you will receive. If you are seeing us for a specific pain complaint or sports performance issue, we will perform a detailed assessment to design the most effective treatment plan for you. Consequently, your first hands-on session may be decreased slightly to accommodate this assessment.
Existing and New Medical Conditions
It is the responsibility of the client to keep the therapist informed of any medical treatment or prescriptions he/she is currently undergoing and to provide written permission from a physician, chiropractor, physical therapist, etc., that massage may be received.
Online Booking
In order to obtain your desired appointment, we recommend scheduling as far in advance as possible to ensure availability. Online booking is available for your convenience at www.curationis.com. To hold your reservation, a credit card is required at the time of booking. Payment will not be finalized until after your massage session. We require a credit card be on file as part of our cancellation policy. Please Note: Confirmation emails and/or texts are ALWAYS sent directly after appointments have been reserved. If you do not receive an email or text, please call (505) 226-0599 to confirm your appointment.
Scope of Practice
All professional massage therapists at the Curationis are licensed, insured, and adhere to the “New Mexico Massage Therapy Code of Ethics and Standards of Practice."
Age Requirement
Any child under the age of 18 is required to have a parent or legal guardian sign a Minor Consent Form. If a child is under the age of 16, a parent or guardian is required to be present in the massage room or the waiting room for the duration of the session
Professional Boundaries
Sexual interaction or sexual discussion of any kind between the client and the massage therapist is NOT tolerated. For the protection of our therapists and clients, we reserve the right to end a massage session at any time and deny a client’s request to visit a specific therapist. In the event that a massage session is ended due to a client’s inappropriate behavior, the client may be charged for the entire session.
Insurance Billing
Our clinic does not offer direct billing to insurance companies. We can provide an itemized receipt for your session that you may submit to your insurance company for possible reimbursement. You must contact your health insurance provider to verify that massage therapy is a covered plan benefit and for instructions on how to submit your claim. You are responsible for full payment at time of service.
Membership Policy
Curationis reserves the right to update, change, or discontinue memberships at any time. Curationis reserves the right to terminate memberships at any time due to failed payments or inappropriate behavior by you or a secondary member. Excluding termination for inappropriate conduct, all unused massages will remain on your account for you to redeem or they may be converted into gift certificates of equal value. Benefits have no cash value, and no refunds will be issued for unused benefits.
Gift Certificates
Curationis is not responsible for lost or stolen gift certificates. Gift certificates cannot be refunded or redeemed for cash. Gift certificates have no cash value. Gift certificates may not be used to purchase other gift certificates. Curationis reserves the right to refuse service or reverse any gift certificate purchases for any reason and return the funds to the purchaser at the original purchase price. If the service price exceeds the amount of the gift certificate, the redeemer is responsible for the remaining balance. Gift certificates cannot be combined with ANY additional discounts, including: discounted gift certificates, coupons, membership discounts, or special offers.
